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Accessing IT Resources
We have put together some information below that will hopefully resolve most issues with regards to accessing IT resources.
Academy email
The migration from Exchange to Gmail is now complete. The links on the website and the VLE now point to your new Gmail mailbox. Please log in to google to access your account using your normal username and password.
If you are setting up a phone or tablet, please delete the old mail account and create a new one. Select Google/Gmail as the account type and use your email address and google password. After setting up the account we would suggest going back into the account and selecting Advanced. Then change the option for Move Discarded Messages from Archive to Deleted.
If you are using a device that requests Incoming and Outgoing mail settings then these are shown below.
Incoming mail (IMAP) server |
imap.gmail.com Requires SSL: Yes Port: 993 Requires Authentication: No |
Outgoing mail (SMTP) server |
smtp.gmail.com Requires SSL: Yes Requires TLS: Yes (if available) Requires Authentication: No Port for SSL: 465 |
Full name or display name | Your name |
Account name, username or email address | Your full email address |
Password | Your Google password |
Webmail can be accessed at https://mail.gmail.com or the link on the school website / VLE
Your email address is your first initial, surname, intake year and "@tla.woodard.co.uk"
Example.
John Smith, Year 9 = jsmith19@tla.woodard.co.uk
Fred Smith, Year 11 = fsmith17@tla.woodard.co.uk
Your username for realsmart does not include the "@tla.woodard.co.uk"
Username example - jsmith19
Password - Same as you use to log onto google/VLE
Go4Schools
Students
If you are having difficulties accessing Go4Schools, then you can reset the password using the link on the following site
https://www.go4schools.com/students
Enter your TLA email address and then go to your TLA email account.
To access the TLA email please go to the following url
https://gmail.com or follow the links on the TLA website
The email address and password to access the email is the same as the one used to log onto the computers whilst in school.
Follow the instructions on the password reset email.
Go back to the website to log in. You must make sure that you are on the Students page for your account details to work.
https://www.go4schools.com/students
Parent / Guardian
If you are having difficulties accessing Go4Schools, then you can reset the password using the link on the following site
https://www.go4schools.com/parents
Enter the email address that you have registered with the school.
Follow the instructions on the password reset email.
Go back to the website to log in. You must make sure that you are on the Parents and Guardians page for your account details to work.
https://www.go4schools.com/parents
Google Classroom
To access google classroom, you will need to log in using the VLE
You can access the VLE by wither going to https://vle.tla.academy or the link on the school website.
Your username is your first initial followed by your surname and your intake year.
Example.
John Smith, Year 8 = jsmith19
Fred Smith, Year 10 = fsmith17
The password is case sensitive.
When you have logged in you will see the links at the top of the website for Google Drive and Google Classroom.
Further Assistance
Should you require any further assistance please email us on
networkhelpdesk@tla.woodard.co.uk
Please include the following details in your email
Name of Student
Year Group
Brief desciption of the problem.
Kind regards
Network services
Teachstream
Teachstream can be accessed at the following address
https://www.teachstream.co.uk/join
The teacher should have shared a lesson code for the class in advance.
When you have clicked join lesson now, you will be asked to authenticate with an email address. You must use your tla email account for this or it will not work.
Username@tla.woodard.co.uk
You will then need to log into the tla email account to pick up the authentication code. This can be accessed at
https://mail.tla.woodard.co.uk
Username -
Password - the same as is used to log onto the computers at school.
After making a note of the code, go back to the teachstream website and enter this to access your lesson.
Wisepay
Parent / Guardian
If you are having difficulties accessing Wisepay, then you can reset the password using the link on the following site
https://www.wisepay.co.uk/store/generic/template.asp?ACT=account_reset&mID=47632
Enter your email address that is registered with the school.
Go back to the site to log in
https://www.wisepay.co.uk/store/generic/template.asp?ACT=nav&mID=47632